Privacy Policy

Privacy Policy
At praktiga , we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws like KVKK (Kişisel Verilerin Korunması Kanunu - Türkiye). This Privacy Policy explains how we collect, use, and protect your personal information.

1. Data Controller

praktiga  is the data controller for the personal data you provide. If you have any questions about this policy or how we handle your personal data, please contact us at dataprotection@praktiga.com.

1. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and other contact details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing activity.
• Transaction Data: Information related to the services you request or purchase from us.

1. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and improve our services.
• To communicate with you regarding your inquiries or orders.
• To comply with legal obligations.
• To analyse and improve our website performance.

1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given consent for specific purposes, such as receiving marketing communications.
• Contractual Obligation: Where processing is necessary to fulfill a contract with you.
• Legal Obligation: Where we are legally required to process your data.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights do not override these interests.

1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

1. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, payment processing) under strict confidentiality agreements.
• Legal Authorities: Where required by law or to protect our legal rights. We do not sell or rent your personal information to third parties.

1. Your Rights

Under the GDPR/KVKK (for Türkiye), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can request that we delete your personal data, subject to legal requirements.
• Restriction: You can request that we limit the processing of your data under certain circumstances.
• Data Portability: You can request a copy of your data in a commonly used format to transfer to another service provider.
• Objection: You can object to the processing of your personal data based on legitimate interests or for marketing purposes.

To exercise these rights, please contact us at dataprotection@praktiga.com. We will respond within one month of receiving your request.

1. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

1. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. Please refer to our Security Policy
10. International Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as standard contractual clauses or other legally approved mechanisms.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: dataprotection@praktiga.com
Address (HQ): praktiga Consulting GmbH, Südliche Münchner Str. 62, 82031 Grünwald / Deutschland
Address (TR): praktiga Teknoloji A.Ş., İçerenköy Mah. Topçu İbrahim Sk. Quick Tower No: 8-10D Ataşehir / Istanbul / Türkiye

Information Security Policy

At praktiga, we are deeply committed to safeguarding the confidentiality, integrity, and availability of our information assets. Through our Information Security Policy, we aim to protect our business and customer data from risks, while ensuring that our operations continue seamlessly and securely.
Our Approach to Information Security
We strive to reduce risks to an acceptable level by maintaining robust security practices and continuously improving our systems. Our approach includes:

• Compliance with International Standards: We manage and document our Information Security Management System (ISMS) according to the ISO/IEC 27001:2022 standard. This globally recognized framework ensures that our policies and procedures meet the highest security standards and are regularly reviewed and updated.
• Risk Management: We employ a systematic approach to assess, identify, and mitigate risks related to our business operations and information assets. Our goal is to minimize potential vulnerabilities and ensure the security of critical assets at all times.
• Continuous Improvement: Information security is not static, and neither are we. We constantly monitor the evolving threat landscape and improve our systems accordingly to ensure ongoing protection and compliance.

Employee Awareness and Training
We believe that security starts with our people. To foster a culture of information security within praktiga, we invest in regular training programs aimed at increasing technical and behavioural awareness across the organization. These programs empower our employees with the skills and knowledge needed to maintain a secure working environment and handle sensitive data with care.
Compliance and Legal Obligations
praktiga adheres to all applicable legal and regulatory requirements regarding data protection and information security. We ensure that all contractual obligations with third parties (including partners, customers, and suppliers) are met with the highest standards of data security. Additionally, we comply with local and international data protection regulations such as the General Data Protection Regulation (GDPR) and KVKK (Kisisel Verilerin Korunmasi Kanunu – Turkiye). Please refer to our Privacy Policy
Business Continuity and Incident Response
We recognize the importance of maintaining uninterrupted business operations. Our Information Security Policy is designed to ensure that core and supporting business activities continue with minimal disruption in the event of a security incident. We have a robust incident response plan in place to swiftly address and mitigate any security breaches, thereby reducing potential income loss or missed business opportunities.
Commitment to Stakeholders
praktiga is dedicated to upholding the following principles for the benefit of all stakeholders:

• Data Confidentiality: Ensuring that sensitive information is only accessible to authorized personnel.
• Data Integrity: Safeguarding the accuracy and reliability of our data.
• Data Availability: Making sure that our systems and information remain accessible when needed, ensuring business continuity.
• Minimizing Risk Exposure: Reducing the likelihood and impact of security incidents.
• Collaboration with Third Parties: Ensuring that all partners, customers, and suppliers align with our stringent security requirements.

Security as a Continuous Process
Information security is a core part of our business strategy at praktiga. We are committed to reviewing, updating, and refining our security measures to adapt to new challenges, technologies, and regulations. Our commitment to security ensures that we provide our clients and partners with the highest level of trust and protection.

Datenschutzerklärung