Privacy Policy

1. Data Controller

praktiga is the data controller for the personal data you provide. If you have any questions about this policy or how we handle your personal data, please contact us at dataprotection@praktiga.com.

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and other contact details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing activity.
• Transaction Data: Information related to the services you request or purchase from us.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and improve our services.
• To communicate with you regarding your inquiries or orders.
• To comply with legal obligations.
• To analyse and improve our website performance.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given consent for specific purposes, such as receiving marketing communications.
• Contractual Obligation: Where processing is necessary to fulfil a contract with you.
• Legal Obligation: Where we are legally required to process your data.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights do not override these interests.

5. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

6. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, payment processing) under strict confidentiality agreements.
• Legal Authorities: Where required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

7. Your Rights

Under the GDPR/KVKK (for Turkiye), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can request that we delete your personal data, subject to legal requirements.
• Restriction: You can request that we limit the processing of your data under certain circumstances.
• Data Portability: You can request a copy of your data in a commonly used format to transfer to another service provider.
• Objection: You can object to the processing of your personal data based on legitimate interests or for marketing purposes.

To exercise these rights, please contact us at dataprotection@praktiga.com. We will respond within one month of receiving your request.

8. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or disclosure. Please refer to our Security Policy for more information.

10. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as standard contractual clauses or other legally approved mechanisms.